Did Someone Say Drama? clear goals core values culture workplace May 23, 2023

Wait, did you hear that? 

How do some office teams seem to stay drama free, when my office is always rumbling around every corner? 

Here's the thing - some offices just don't jive together. Working with a variety of individuals can be hard, especially when not everyone is on the same...

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The No Show Dilemma business culture dentistry workplace May 08, 2023

 A common obstacle that dental offices face is the cancellation or no-show for new patient exams.

It happens often. New patients make an appointment, we block the extra time for the exam, we send confirmation reminders, and then they don’t show up.  

The reasons many patients...

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Treat Technology Like a Human business dentistry technology workplace May 02, 2023

The age of robots is among us. 

Well, not quite. But sometimes it can feel that way. We now have the technology to video call, schedule reminders, order food, deliver packages, etc. 

So with all of the tech in the world, how do we bring back the human aspect?

When technology is adopted...

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How to Build Your Reputation business confidence culture reputation workplace Apr 20, 2023

 As dentists, we are often concerned with our reputation. Which we should be! Our reputation helps us land clients, increase sales, and build our business.

How often do you base your reputation on online reviews? 

Maybe your office has 100, 200 or even 300 five-star reviews, which is...

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