In the dynamic world of dentistry, growth and development are not only possible but essential for success. The foundation of this progress lies in adopting a growth mindset. A growth mindset is the belief that our abilities and intelligence can be nurtured and enhanced through dedication and hard wo...

Have you recently attended a continuing education course and are eager to implement your new learnings in your dental office? Introducing new workflows and systems can greatly enhance your team's efficiency and patient care. However, successful implementation requires careful planning and execution....

 As dentistry continues to evolve, it's crucial for dental professionals to stay ahead of the curve and integrate digital tools into their daily practice. The advancements in technology have opened up a world of possibilities, revolutionizing workflows and enhancing patient care. 

Let’s explore the...

As doctors and healthcare professionals, one burning question often consumes our minds: What are the most critical factors in controlling overhead?

After all, overhead is the difference between collections and profit, making it essential for us to find ways to lower costs or increase revenue. Manag...

Dentists are the unsung heroes of oral health, tirelessly working to ensure their patients' smiles are healthy and bright. Behind those white coats and cheerful demeanors, however, dentists face numerous concerns that can impact their practice and personal well-being. Let's explore the various worri...

When mutual trust and respect become a broken relationship in a senior doctor/junior doctor business partnership, it can be challenging to know how to approach the situation.

Here are some steps you can take to try to repair the relationship:

Schedule a Meeting

Arrange a time to meet with the jun...

How often do you find yourself influenced by others? Influence to buy a product, try new foods, go to new places, etc. The power of being influenced is strong. Six principles explain how we are so easily influenced by certain things.

The six principles of influence were proposed by psychologist Rob...

 Are you using facts or fear?

Striking fear in your patients about the consequences of not completing a recommended treatment plan may seem like a direct approach, but it often won’t get you anywhere.

Before putting together a plan for a patient, we need to have a heart-to-heart conversation about...

I recently had a call with one of our dental teams.They have been struggling with getting financial arrangements for patients that slipped through the cracks.These patients did not have financial arrangements set up before treatment was rendered, and they were pretty frustrated.

I know there’s a lo...

What Is It?

Emotional intelligence basically refers to a person's ability to recognize, understand and manage their own emotions, as well as those of others.

It helps individuals to build better relationships, make more informed decisions, and lead a more fulfilling life. If you can understand and...

Being a loved dentist is the goal for most of us, right? When our patients love us, they tell their friends and family and coworkers about us, which helps to grow our business. 

But how do you become a dentist that is loved by their patients?

One of my favorite icebreakers, when I am stuck on a pl...

 A common obstacle that dental offices face is the cancellation or no-show for new patient exams.

It happens often. New patients make an appointment, we block the extra time for the exam, we send confirmation reminders, and then they don’t show up.  

The reasons many patients don't show up are var...