As dental professionals, we know that a successful practice relies on more than just the work we do for our patients. It’s about the team we build and the leadership we provide. But even with the best intentions, sometimes our leadership styles can unintentionally push our most talented team members away.

Here are 12 common leadership mistakes that can drive away top talent and how you can avoid them:

1. Unclear Direction

Leaders often shift priorities without explaining the reasoning behind those changes. This can leave your team feeling disoriented or like they’re working in the dark. Clear communication is crucial—always ensure your team understands the “why” behind any changes.

2. Conflict Avoidance

It’s tempting to avoid confrontation, especially when it involves toxic behavior. However, allowing negative dynamics to continue unchecked can harm the morale of the entire team. Instead, be proactive in addressing conflict and promoting a healthy work environment. Confront issues early to prevent bigger problems down the road.

3. Robot Management

Treating every team member the same way might seem like a fair approach, but it can backfire. Each person on your team has different strengths, personalities, and needs. Effective leadership means adapting your approach to fit each individual, encouraging them to reach their full potential.

4. Numbers Only

While metrics are important in any business, focusing only on the numbers and ignoring the human side of things can lead to disengagement. Dental teams need a sense of purpose and connection to their work. Balance the numbers with attention to team well-being and individual growth.

5. Credit Temperature

No one likes a leader who takes all the credit for success but places blame on others when things go wrong. This type of behavior creates division and resentment within the team. Share success with your team, and take responsibility for challenges and failures. A leader who shows accountability fosters trust and loyalty.

6. Favoritism Theater

Favoring certain team members or creating inner circles can create division and resentment. Employees should feel that everyone is treated fairly and that success is based on merit, not favoritism. Foster a culture of inclusivity where all team members feel valued.

7. Fake Open Door

An “open door” policy can be a great way to encourage communication, but only if you truly follow through. Saying “my door is always open” without actually listening or making time for your team can create a sense of distrust. Be sure to actually listen when your team comes to you with concerns or ideas.

8. Feedback Vacuum

If you’re only giving feedback when something goes wrong, you’re missing a valuable opportunity for growth. Regular, constructive feedback—both positive and corrective—helps team members develop their skills and stay engaged. Create an environment where feedback is an ongoing, two-way conversation.

9. Time Thief

Unnecessary meetings and endless emails can waste valuable time and frustrate your team. Respect your team’s time by keeping meetings purposeful, brief, and relevant. Avoid calling meetings for the sake of meetings, and ensure that each one has a clear agenda and action items.

10. Growth Blocker

Sometimes leaders hold their team members back, consciously or unconsciously, to maintain control or authority. This can stifle personal and professional growth. Instead, empower your team members to take on new challenges, encourage development opportunities, and let them grow in their roles. A successful practice is one where everyone has room to evolve.

11. Task Over Trust

Focusing too much on meeting deadlines can overshadow the importance of building trust and relationships within the team. Strong teams are built on mutual respect and collaboration, not just tasks. Make time to foster genuine connections with your team, and watch as that trust leads to better collaboration and results.

12. Broken Promises

There’s nothing more damaging to a leader’s credibility than making promises you can’t keep. Whether it’s a commitment to career development, time off, or a change in the workplace, following through is essential. Broken promises erode trust and can quickly lead to frustration and disengagement. Always be realistic about what you can deliver and ensure you follow through on your commitments.

Great leadership is about more than just managing people—it’s about inspiring them, building trust, and fostering an environment where everyone can thrive. By avoiding these common leadership mistakes, you can create a positive and engaging workplace culture that retains your top talent and encourages growth.