Mastering the Art of Diagnostics culture dentistry patient relationships technology Oct 03, 2023

In the realm of dental practice, diagnostics play a pivotal role in identifying and addressing a diverse range of pathologies. With advancements in diagnostic technology, we now have more tools at our disposal than ever before. When a patient is under our care and we assume the role of an...

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Cringe-Worthy Language Transformed business culture patient relationships workplace Aug 29, 2023

In the fast-paced world of healthcare, team meetings are often seen as necessary but sometimes dull routines. However, what if I told you that you can turn these meetings into engaging and memorable experiences that not only strengthen your team's cohesion but also enhance patient care?

The...

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Effective Strategies for Implementing New Workflows business culture dentistry technology workplace Jul 25, 2023

Have you recently attended a continuing education course and are eager to implement your new learnings in your dental office? Introducing new workflows and systems can greatly enhance your team's efficiency and patient care. However, successful implementation requires careful planning and...

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The Worries That Keep Dentists Up at Night: Exploring the Concerns of Dental Professionals business confidence culture dentistry reputation Jul 04, 2023

Dentists are the unsung heroes of oral health, tirelessly working to ensure their patients' smiles are healthy and bright. Behind those white coats and cheerful demeanors, however, dentists face numerous concerns that can impact their practice and personal well-being. Let's explore the...

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Science of Influence culture dentistry relationships reputation workplace Jun 20, 2023

How often do you find yourself influenced by others? Influence to buy a product, try new foods, go to new places, etc. The power of being influenced is strong. Six principles explain how we are so easily influenced by certain things.

The six principles of influence were proposed by psychologist...

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Do You Have Emotional Intelligence? business culture dentistry relationships May 30, 2023

What Is It?

Emotional intelligence basically refers to a person's ability to recognize, understand and manage their own emotions, as well as those of others.

It helps individuals to build better relationships, make more informed decisions, and lead a more fulfilling life. If you can understand...

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Did Someone Say Drama? clear goals core values culture workplace May 23, 2023

Wait, did you hear that? 

How do some office teams seem to stay drama free, when my office is always rumbling around every corner? 

Here's the thing - some offices just don't jive together. Working with a variety of individuals can be hard, especially when not everyone is on the same...

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The No Show Dilemma business culture dentistry workplace May 08, 2023

 A common obstacle that dental offices face is the cancellation or no-show for new patient exams.

It happens often. New patients make an appointment, we block the extra time for the exam, we send confirmation reminders, and then they don’t show up.  

The reasons many patients...

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How to Have Money Conversations With Patients business culture money conversations Apr 25, 2023

A common question we hear from dentists is, “Can anyone share their policy on pre-payment or deposits on high-production appointments?"

Great question! It comes up all the time and it’s often associated with several different dilemmas. 

Is It Fair?

We first need to decide if our...

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How to Build Your Reputation business confidence culture reputation workplace Apr 20, 2023

 As dentists, we are often concerned with our reputation. Which we should be! Our reputation helps us land clients, increase sales, and build our business.

How often do you base your reputation on online reviews? 

Maybe your office has 100, 200 or even 300 five-star reviews, which is...

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Confidence in the Workplace business confidence culture Apr 17, 2023

 How confident are you in your dental team? 

How confident are you in yourself as a dentist?

Confidence in the workplace should be a priority, but it can be difficult unless we make it fun! 

A close doctor friend of mine says that they create videos with their team that highlights...

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How to Create Core Values in Your Office business core values culture Apr 14, 2023

Core values are what define a business. These are what we live by, what we coach by, and what we use to provide top notch service for our patients. But we often hear from our dentists that they are unsure on how to create values for their business. 

The best way to establish core values is...

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