Investing in Patient Communication administration business continuing education dental coach dentistry patient teamwork workplace Nov 25, 2024

Strong patient communication isn’t just another skill to check off your list—it’s the cornerstone of exceptional care and the foundation of a successful practice. Yet, many dental professionals operate under the assumption that their communication style is “good...

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Rebuilding Trust and Respect in Owner Doctor/Associate Doctor Collaborations administration business dental coach dentistry relationships teamwork workplace Aug 20, 2024

Welcome back to part 3 of our series on owner doctor and associate doctor collaborations. Today, we’re diving into a topic that is both challenging and essential for long-term success: rebuilding trust and respect after they’ve been compromised. Whether due to misunderstandings,...

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Part 2: Aligning Vision and Goals in Owner-Associate Doctor Partnerships administration business dental coach dentistry teamwork workplace Aug 13, 2024

Welcome back to part 2 of our 3 part series on navigating owner doctor and associate doctor partnerships. In this post, we're diving into one of the most crucial aspects of a successful collaboration: aligning your vision and goals for the practice.

Creating a Shared Vision

A...

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Building Strong Foundations in Senior-Junior Doctor Relationships: Part 1 administration business culture dentistry relationships teamwork Aug 06, 2024

Navigating the relationship between senior and junior doctors in a dental practice can often be challenging. Whether you're a senior doctor evaluating a potential partnership or a junior doctor assessing the dynamics of your current role, understanding key criteria can help maintain a productive...

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Where Have All the Great Employees Gone? administration business dentistry relationships reputation teamwork workplace Jul 16, 2024

In the world of dentistry, we are facing a significant challenge: finding and retaining great employees. The "Great Resignation" has impacted dental teams just as it has other industries. While many factors contributing to this issue are beyond our control, there are effective strategies we can...

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Enhancing Employee and Team Engagement administration business confidence teamwork workplace Jul 09, 2024

In the past, many workplaces relied on annual or semi-annual reviews to evaluate employee performance. These reviews often created stress and did little to improve productivity or enhance the organizational culture.

Modern times call for a new approach—one that is more effective,...

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The Problem With New Patients administration business culture dentistry patient workplace Jul 02, 2024

Many dental professionals find themselves in a challenging situation: they have an influx of new patients, but their hygiene schedules are full, and there are no Registered Dental Hygienists (RDHs) available to fill job openings for expansion. As practices become busier, the increasing number of...

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Stop Being a Victim of Your Marketing Company administration case acceptance culture dentistry patient relationships workplace Jun 25, 2024

Recently, I had a conversation with the owner of a marketing company. He shared his frustrations about dentists who hired him to attract patients for clear aligners. Patients called, set appointments, and came in, but many didn't accept treatment. The dentists were upset, claiming these...

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Do You Have a Retention Department? administration business dental coach healthy smiles patient reputation teamwork Jun 11, 2024

I was recently at a corporate event in Aruba with a friend of mine (non-dental). The attendees were all part of their company’s President’s Club, celebrating outstanding numbers of growth and success. Each department took turns congratulating their winners, but one department, in...

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3 Steps for Better Communication With Your Patients administration business continuing education relationships teamwork workplace Jun 04, 2024

In the dental profession, having great clinical skills is crucial. However, exceptional communication skills are equally important. They enable you to do more of the dentistry you love and help more patients effectively. Here are 3 steps for better communication with your patients: 

1. Know...

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Navigating Feedback in the Dental Practice administration coaching dental coach dentistry relationships reputation teamwork May 28, 2024

How are you handling communication and collaboration in your dental practice? Recently, a fellow dentist reached out, stressing over the challenge of managing feedback from team members during procedures. Feeling a mix of pressure to satisfy the owner dentist, the patient, and the...

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ADA Updated Recommendations for Radiography Safety administration continuing education dentistry healthy smiles reputation technology Apr 29, 2024

Big news from the American Dental Association (ADA) – they’ve just rolled out new recommendations to up the safety game when it comes to dental X-rays. According to the ADA’s expert panel, those trusty lead abdominal aprons and thyroid collars we’ve been using during...

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